Onboarding Coordinator
// Role Summary
Join our Recruitment & Onboarding team as an Onboarding Coordinator in Farnborough, Hampshire, to create a great first impression for new hires by managing the onboarding process from offer acceptance to day one.
// Key Responsibilities
- Prepare and manage onboarding documentation, including contracts and offer letters.
- Guide new hires through the onboarding process and address their queries.
- Coordinate essential pre-employment screening and vetting activities.
- Maintain accurate HR system records and build relationships with stakeholders.
- Proactively monitor onboarding progress and identify areas for improvement.
// Role Specification
Onboarding Coordinator
Be the Person Who Creates a Great First Impression
We're looking for a proactive and customer-focused individual to join our Recruitment & Onboarding team to support our new hires through their onboarding process. This is a fantastic opportunity for someone with strong administration and customer service experience who enjoys helping people, managing multiple priorities and delivering an excellent experience from offer acceptance through to day one.
You'll work closely with candidates, hiring managers and internal stakeholders to ensure our onboarding process runs smoothly, efficiently and professionally.
What You'll Do:
- Prepare contracts, offer letters and onboarding documentation.
- Guide candidates through the onboarding process and respond to queries.
- Coordinate pre-employment screening and vetting activities.
- Maintain accurate records across HR systems.
- Build strong relationships with hiring managers and stakeholders.
- Monitor onboarding progress and proactively follow up outstanding actions.
- Help improve processes and enhance the candidate experience.
What We're Looking For:
- Strong administration and organisational skills.
- Excellent customer service and communication skills.
- Exceptional attention to detail and accuracy.
- Ability to manage multiple priorities in a fast-paced environment.
- Confidence using Microsoft Office and business systems.
- A positive, proactive and team-oriented approach.
Experience:
Essential:
- Experience in an administrative, customer service or shared services environment.
- Experience managing multiple tasks and priorities.
- Strong customer service experience.
- GCSE English and Maths (or equivalent).
Desirable:
- Experience within HR, Recruitment or Onboarding.
- Experience using HR systems such as SuccessFactors or SAP.
- Interest in developing a career within HR or Recruitment.
If you're highly organised, passionate about customer service and enjoy helping people through key moments in their career journey, we'd love to hear from you. Join us and play a key role in delivering an exceptional onboarding experience for every new starter.
This role is 37 hours per week based at our Farnborough site - with a minimum of 3 days per week onsite.
Our Recruitment Process:
At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported. We encourage applications from all candidates and are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the recruitment process, please let us know.
Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
Why Join QinetiQ?
As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly.
Our Benefits:
- Matched contribution pension scheme, with life assurance
- Generous holiday allowance, with the option to purchase additional days
- Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
- Employee discount portal
- We are proud to support the Armed Forces community
- Volunteering Opportunities