← Back to Directory

MRO Improver TAT3 customer inbound flow (M/F)

Clearance Level
BPSS
Salary Range
Competitive
Employment Type
FULL TIME
Work Style
onsite

// Role Summary

Airbus Helicopters is seeking a dedicated Process Improver and IT Key User to optimize MRO logistics processes and tools at their Tremblay, France site. This role is crucial for managing complex international spare parts flows.

// Key Responsibilities

  • Drive continuous improvement initiatives for MRO 'repairable parts' logistics.
  • Act as a Key User for IT tools, gathering user needs and specifying enhancements.
  • Collaborate with various internal teams and external providers to resolve complex issues.
  • Analyze data and provide clear syntheses for logistical problem-solving.
  • Requires fluency in English and French, with strong analytical and communication skills.

// Role Specification

Process Improver & Key User - MRO Logistics

Airbus Helicopters is looking for a dedicated individual to enhance MRO "repairable parts" tools and processes. Join our MRO Logistics Department based at the Tremblay site in France, and contribute to shaping the future of aeronautics and protecting lives through our helicopters.

Our platform manages logistics activities from reception to dispatch, including handling a stock of 30,000 references within our 13,400 square meter hub. With 200,000 inbound and outbound deliveries annually, you will be at the heart of managing complex international spare parts flows for Airbus Helicopters, gaining a unique professional experience within helicopter manufacturing.

Your Future Missions:

Joining the "Continuous Improvement and Projects" team (5 people), you will play a key role in improving logistics tools and processes for the "repairable parts" flow.

1. Process Improver

  • Implement and monitor improvement plans for logistics activities with Airbus teams and external service providers.
  • Deploy required steering tools (dashboards, PDCA, Gemba walk, etc.).
  • Be proactive in proposing and implementing solutions.
  • Write procedures, operating methods, and user guides.

2. Key User for IT Tools

  • Maintain on-site presence as a Key User for IT tools.
  • Gather user needs for the ERP (SAP), BI tools, and internal web interface.
  • Write specifications in Jira to report anomalies and desired evolutions.
  • Participate in PI Plannings with the Methods & Tools teams to arbitrate and prioritize requests.
  • Inform and train users on application evolutions.

3. Support for Related Processes

  • Collaborate with Front Office, Data, Customs, Export Control, Transport, and Methods & Tools teams on various issues.
  • Handle complex disputes.
  • Master business data to conduct ad-hoc logistical analyses and present clear syntheses.

Your Profile:

  • Expertise: Recognized skills in data analysis, information systems, and continuous improvement management.
  • Interpersonal Skills: Problem-solving ability, proactivity, synthesis skills, flexibility to switch between tasks, identify process deviations, and work in a team.
  • Communication: Excellent written and oral presentation skills, with a strong aptitude for numerical analysis.
  • Leadership: Relational skills and diplomacy to influence, federate, and drive momentum without direct hierarchical authority.

IT Knowledge:

  • Proficiency in Google Workspace, SAP, and steering tools (PDCA, SQCDP).
  • Experience with data analysis and representation tools (Excel, Python, R, BI).
  • Knowledge of BI tools such as Power BI, Skywise, or Tableau is a plus.

Skills:

  • Analytical, synthesis, and pedagogical skills.
  • Good teamwork aptitude.
  • Adaptability and Autonomy.
  • Curiosity.

Language Skills:

  • English: Fluent
  • French: Fluent

This position requires a security clearance or eligibility for a security clearance by recognized authorities.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

3 Reasons to Join Us:

Our Values: Six core values form the heart of our company, shaped by employees for employees, reflecting the unique blend of qualities found in our global family.

Inclusion and Diversity: We foster an inclusive and valuing work environment where everyone's diversity is appreciated and respected. An inclusive and diverse workforce drives innovation at Airbus and makes us unique.

Remuneration and Benefits: Expect a competitive and transparent global remuneration package designed to reward your impact and performance. We invest in your development with professional growth opportunities, health coverage, retirement plans, and a commitment to work-life balance. Additional benefits include a dynamic works council with various advantages and transport facilities.

Our Recruitment Process: Apply online, candidate review, security questionnaire completion, HR and technical interviews, and offer reception.

Ready to take off? Give your career a new dimension by applying online now!