// Role Summary
Provide comprehensive administrative and diary management support to senior leadership, ensuring efficient operations and handling of confidential information.
// Key Responsibilities
- Provide high-level PA support to the CEO and Business Development Director.
- Act as a key point of contact for internal and external stakeholders.
- Manage and coordinate meetings, ensuring agendas and actions are tracked.
- Maintain absolute discretion and handle sensitive information securely.
- Requires proven PA experience at a senior level and strong organisational skills.
- Must be eligible for SC clearance.
// Role Specification
Leadership PA
Location: Malvern
Role Type: Permanent – Full Time
Role ID: 20690
The Leadership Personal Assistant will provide comprehensive, professional support to the CEO UK Intelligence and Business Development Director UKI, ensuring effective diary and time management to enable delivery of objectives in line with business and customer deadlines. The role is responsible for prioritising, monitoring, and coordinating email and written correspondence, as well as establishing and maintaining efficient administrative systems and processes. This includes the secure management, storage, and retrieval of information, with particular care for confidential, strategic, personal, and business‑critical materials.
Key Accountabilities
- Provide high level, proactive personal assistant support to the CEO and Business development Director UKI, ensuring smooth day to day operations and effective use of time.
- Act as a key point of contact for internal and external stakeholders, managing communications with professionalism and discretion.
- Manage, escalate or delegate issues appropriately within the management chain, providing clear instructions and deadlines, and ensuring timely follow up and resolution.
- Ensure all meetings are effectively prepared in advance, with agendas and relevant materials compiled and distributed, and actions tracked through to completion.
- Work collaboratively as a strong team player, building positive and effective relationships with colleagues, teams, and other EAs/PAs.
- Prioritise competing requests effectively and proactively resolve issues where appropriate, using sound judgement and initiative.
Key Capabilities/Knowledge
- Absolute discretion, with the ability to maintain confidentiality and handle sensitive information at all times.
- Loyal, confident, and self aware, demonstrating sound judgement and professionalism.
- Highly motivated self starter with the initiative and capability to work autonomously with minimal supervision.
- Achievement focused, with a strong commitment to delivering high quality outcomes.
- Excellent verbal and written communication skills, with the confidence to engage effectively at all levels.
- Highly effective planning and organisational skills, with strong attention to detail.
- Proven ability to work well under pressure and manage competing priorities calmly and effectively.
- Strong relationship building skills, with the ability to establish trust and credibility across the Performance Leadership Team and the EA/PA community.
- Proactive management and de confliction of complex appointment schedules.
- Flexible, approachable, and adaptable, with a friendly and collaborative working style.
Experience & Qualifications
- Proven experience in a Personal Assistant role at senior level with a track record of operating with high levels of integrity, professionalism, and discretion.
- Extensive knowledge of MS Office and virtual connectivity platforms.
- Ideally, current Security Clearance.
This role is 37 hours per week based at our Malvern site - with a minimum, average of 3 days per week onsite.
All applicants for this role must be eligible for SC clearance, as a minimum.