Business Support Administrator
// Role Summary
Join QinetiQ as a Business Support Administrator at Portsdown Technology Park, playing a key role in site operations, visitor management, and customer service to support cutting-edge defence technology.
// Key Responsibilities
- Provide essential business and administration support for site operations.
- Manage visitor activities, meetings, and events professionally.
- Handle inquiries, maintain records, and support procurement and mail services.
- Requires experience in customer-facing roles or business administration.
- Must be eligible for, at a minimum, SC clearance.
// Role Specification
Business Support Administrator
Are you ready to be part of the future? At QinetiQ, we are creating tomorrow through cutting-edge defence technology and ground-breaking innovations. Join us as a Business Support Administrator at our Portsdown Technology Park site and contribute to empowering and protecting lives by working with brilliant minds.
The Role
As a Business Support Administrator, you will be instrumental in supporting the day-to-day operations of Portsdown Technology Park. You will deliver professional administration, visitor management, and customer service to QinetiQ employees, tenants, embedded customers, and visitors, ensuring a secure, efficient, and welcoming environment across the site.
Key Responsibilities
- Provide reception and visitor management services for internal and external customers.
- Coordinate visitor bookings, group visits, and events in line with security, safety, and site procedures.
- Manage telephone inquiries and accurately record and relay messages.
- Support the booking of meeting rooms, catering, and resources for meetings and events.
- Maintain records, databases, and administrative documentation to support site operations.
- Support procurement, mail handling, and continuous improvement activities across the site.
Essential Experience
- Experience in a customer-facing role or business administration environment.
- Excellent interpersonal and communication skills at all levels.
- Good working knowledge of Microsoft 365, including Word, Teams, and Outlook.
- Strong organizational skills with the ability to multitask and work flexibly.
- Ability to work within defined procedures with limited supervision and guidance.
- Excellent attention to detail and commitment to delivering excellent customer service.
Qualifications
- NVQ Level 3 or equivalent qualification in Business Administration or Customer Service.
- Demonstrable equivalent experience will also be considered.
We value difference and encourage applications from candidates with a willingness to learn and the required level of experience, regardless of background or education.
This is a full-time, onsite position working 37 hours per week, Monday to Friday, at our Portsdown Technology Park site in Portsmouth. This facility is a key QinetiQ site focused on advanced technology development, engineering services, research, and development.
Clearance Requirements
All applicants for this role must be eligible for SC clearance, as a minimum.
Why Join QinetiQ?
Join QinetiQ at an exciting time of growth and innovation. We foster a collaborative and inclusive working environment where diverse backgrounds, disciplines, and experiences drive problem-solving and success.
Benefits
- Matched contribution pension scheme with life assurance.
- Generous holiday allowance with the option to purchase additional days.
- Access to Health Cash Plan, Private Medical Insurance, and Dental Insurance.
- Employee discount portal with various offers.
- Support for the Armed Forces community.
- Volunteering Opportunities.