Responsable Gestion des Modifications & Obsolescence - Support Client (f/h)
// Role Summary
Airbus Helicopters is seeking a Modification & Obsolescence Management Officer - Customer Support to join their Product Preparation & Modifications Department in Marignane, France. This role focuses on managing changes and obsolescence to ensure customer satisfaction and delivery performance.
// Key Responsibilities
- Act as the key contact for improvements, obsolescence, and supplier modifications.
- Evaluate and communicate the operational impact of changes on spare parts and repair activities.
- Structure and formalize obsolescence analysis processes.
- Ensure integration of requirements for spare parts delivery and repair across helicopter ranges.
- Manage subcontractors, including contractual follow-up, quality, and budgets.
- Centralize and manage the roadmap for all modification and obsolescence activities.
// Role Specification
About the Role
Airbus Helicopters is looking for a Modification & Obsolescence Management Officer - Customer Support (f/m) to join the Product Preparation & Modifications Department based in Marignane, France. This is an opportunity to shape the future of aeronautics and contribute to life-saving missions through our helicopters.
The Marignane site, a major industrial hub near Marseille and Aix-en-Provence, offers a high-tech, inclusive, and environmentally conscious work environment. You will experience a unique professional journey at the heart of helicopter manufacturing.
Your Missions
As part of our team, you will contribute to various missions focused on the delivery of spare parts and repair activities. Daily, technical evolutions, obsolescence, and supplier modification requests impact our operations. Your mission is to anticipate and manage these changes to guarantee customer satisfaction and delivery performance.
Key Responsibilities
- Point of Contact & Representation: Serve as the key interlocutor (internal and external) for all matters concerning improvements, obsolescence, and supplier modifications with teams such as Design Office, Support Engineering, and Purchasing.
- Impact Analysis: Evaluate and communicate the operational impact of modifications on spare parts delivery and repair activities. Defend the interests of support while identifying risks and opportunities.
- Scoping & Process: Structure and formalize obsolescence analysis processes in line with Support & Services standards.
- Scope Management: Ensure the integration of requirements for spare parts delivery and repair activities across the entire range of helicopters (French and German / civil and military).
- Subcontractor Management: Oversee subcontractors within the scope, including contractual follow-up, quality of deliverables, operational indicators, and budget adherence.
- Planning & Steering: Centralize and manage the overall roadmap for all modification and obsolescence activities.
Your Profile
- Experience: Minimum 5 years in a similar role or in operational support/maintenance.
- Technical Skills: Very good knowledge of helicopter structure and equipment (airframe, blades, dynamics, etc.). Solid foundation in aeronautical maintenance.
- Languages: Fluent French and English. German is an asset.
- Human Qualities: Team spirit in an international environment, curiosity, rigor, and the ability to manage multiple subjects in parallel.
Why Join Us?
Airbus Helicopters offers a competitive and transparent global compensation package, professional development opportunities, comprehensive benefits, and a commitment to work-life balance.
Our recruitment process involves online application, candidate analysis, security clearance, interviews (HR and technical), and an offer of employment.