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★ FEATURED ROLE

Quality Improvement & Capability Manager

Clearance Level
BPSS
Salary Range
£60,000
Employment Type
FULL TIME
Work Style
hybrid

// Role Summary

A Quality Improvement and Capability Manager is sought to foster a 'right-first-time' culture, bridging design and manufacturing. This role focuses on proactive quality and robust process controls for zero-defect product launches.

// Key Responsibilities

  • Drive a proactive, 'right-first-time' culture.
  • Bridge the gap between product design and world-class manufacturing.
  • Utilize DFMEA, PFMEA, Control Plans, and DMAIC methodologies.
  • Focus on risk mitigation and continuous improvement in production yields.
  • Coach and mentor cross-functional teams on quality best practices.

// Role Specification

About the Role:

Operating within the Quality Excellence function, you will lead the shift toward a proactive, "right-first-time" culture. We are looking for a coach and facilitator to tackle complex challenges, using FMEA and DMAIC methodologies to empower our teams and ensure zero-defect excellence across our entire product portfolio. This is a genuinely exciting chance for a determined individual to drive real change while pursuing their own career growth.

As a time-served Quality professional, you will bridge the gap between product design and world-class manufacturing. You will own the Product Risk Mitigation strategy utilising DFMEA to 'design out' failures, PFMEAs/Control Plans to ensure operational excellence, and DMAIC cycles to drive continuous improvement in production yields. Your goal is simple: zero-defect product launches built on a foundation of proactive quality and robust process controls.

Day to Day Focus:

  • Risk Mitigation: Facilitate workshops and coach cross-functional teams on DFMEA and PFMEA best practices to ensure design and process risks are identified and eliminated early in the project lifecycle.
  • Design-to-Production Link: Guide the seamless transfer of "Special Characteristics" and Severity ratings from design intent into practical, robust manufacturing Control Plans and realistic measurement methods.
  • Process Stability & Coaching: Mentor teams through DMAIC cycles to stabilise production, improve yields, and reduce variation from the launch phase throughout the entire product lifecycle using MSA and SPC.
  • Problem Solving & Lessons Learned: Drive problem-solving initiatives and capture lessons learned to continuously enhance quality processes.