Principal Infrastructure & IT Services Analyst
// Role Summary
Join Babcock as a Principal Infrastructure and IT Services Analyst in Stoke Gifford, Bristol, and become a technical expert supporting mission-critical IT systems for Ministry of Defence environments. Play a vital role in national security operations by maintaining the availability, security, and performance of essential infrastructure.
// Key Responsibilities
- Provide technical expertise in enterprise infrastructure, virtualisation, networking, and server platforms.
- Support and maintain critical infrastructure applications, platforms, and IT services.
- Manage and monitor server, storage, virtualisation, and network environments.
- Troubleshoot complex technical issues and implement performance enhancements.
- Act as a subject matter expert for infrastructure technologies and operational support.
- Must be able to achieve and maintain Developed Vetting (DV) security clearance.
// Role Specification
About the Role
At Babcock, we are dedicated to creating a safe and secure world. As a Principal Infrastructure and Information Technology Services Analyst, you will be a recognised technical expert within a specialist infrastructure team. You will support mission-critical information technology systems used across Ministry of Defence environments, playing a pivotal role in maintaining the availability, security, and performance of essential infrastructure services that support national security operations.
This role offers the opportunity to work at the forefront of defence technology, providing expertise across enterprise infrastructure, virtualisation, networking, server platforms, application services, and secure digital environments. Your work will directly contribute to the reliability of critical systems, while also providing opportunities to expand your technical leadership, influence strategic decisions, and develop your career within a world-leading defence, aerospace, and engineering organisation.
Key Responsibilities
- Supporting and maintaining critical infrastructure applications, platforms, and information technology services.
- Managing and monitoring server, storage, virtualisation, and network environments to maximise availability and resilience.
- Installing, configuring, and upgrading infrastructure hardware, software, and enterprise applications.
- Troubleshooting complex technical issues and implementing improvements to enhance service performance and reliability.
- Acting as a technical subject matter expert, providing guidance and expertise across infrastructure technologies and operational support activities.
What You'll Need
Essential Experience:
- Experience supporting infrastructure applications and services within complex, high-availability environments.
- Strong knowledge of enterprise technologies including Microsoft Exchange, Skype for Business, SolarWinds, and Systems Centre Configuration Manager.
- Experience building, supporting, and upgrading server hardware and infrastructure platforms.
- Proven experience supporting VMware virtualisation, Windows Server environments, networking, and firewall technologies.
- Experience supporting Linux operating systems and managing infrastructure monitoring, auditing, and operational support activities.
Qualifications (Desirable):
- Professional certifications in Infrastructure, Microsoft, VMware, Networking, or related technologies.
Security Clearance
The successful candidate must be able to achieve and maintain Developed Vetting (DV) security clearance for this role. Eligibility for certain roles may be affected by place of birth, nationality, current or former citizenship, and residency.
What We Offer
- Generous holiday allowance
- Matched contribution pension scheme with life assurance
- Access to a Digital GP, annual health check, and nutritional consultations
- Employee shopping savings portal
- Payment of Professional Fees
- Special paid leave for reservists
- Holiday Trading
- ‘Be Kind Day’ for volunteering
This role is full-time, 35 hours per week, based at the Babcock Technology Centre in Stoke Gifford, Bristol. Travel to other Babcock and customer sites will be expected.