PEM NH90 S&S
// Role Summary
Airbus Helicopters España is seeking a professional with experience in Customer Account and Service Management to support S&S offer preparation and execution management for their helicopter services.
// Key Responsibilities
- Define Statement of Work (SoW) and activities for S&S offers.
- Propose service models and material support schemes.
- Define performance indicators and PBL commitments.
- Manage execution, monitor fleet availability, and develop action plans.
- Conduct follow-up on execution and analyze service levels.
// Role Specification
Airbus Helicopters España, SA is looking for a permanent employee in the Customer Account and Service Management field. The role involves supporting the preparation of Services & Support (S&S) offers, ensuring alignment with NHI AH, customers, and internal teams.
Key Responsibilities:
- Definition of Statement of Work (SoW) and related activities.
- Proposal of service models and material support schemes.
- Definition of performance indicators and Product Line Business (PBL) commitments.
- Execution management, including portfolio of activities.
- Monitoring of fleet availability and development of corresponding action plans.
- Follow-up on execution, service level analysis, and other relevant metrics.
This position requires an awareness of potential compliance risks and a commitment to acting with integrity. Airbus is committed to workforce diversity and an inclusive working environment, welcoming all applications regardless of background. They support flexible working arrangements to foster innovation.