Electrical Field Support Representative (FSR)
// Role Summary
RBSL is seeking a hands-on Electrical Field Support Representative to join the Challenger 3 Programme, providing crucial technical support, resolving queries, and managing configuration control across various UK and international sites.
// Key Responsibilities
- Provide hands-on technical support for the Challenger 3 Programme.
- Resolve user-generated technical queries and manage Line Replacement Units (LRUs).
- Perform configuration control and assist with maintenance and retrofits.
- Significant travel required across UK and abroad.
- Requires UK MOD 'SC' security clearance (sponsorship available).
// Role Specification
About the Role
Rheinmetall BAE Systems Land (RBSL) is looking for motivated and disciplined Field Support Representatives (FSRs) with an excellent work ethic and a hands-on approach to join our team in Bovington. As an FSR, you will play a vital role in the Challenger 3 Programme, providing essential technical support and fostering strong user and customer relationships.
Responsibilities
- Support day-to-day trials activities and the continuous development of user and customer relationships, offering cost-effective technical support at various UK locations (Telford, Bovington, Kirkcudbright).
- Resolve user and maintainer-generated technical queries and manage the processing of Line Replacement Units (LRUs).
- Perform configuration control for equipment under contract, providing platform, system, or sub-system build state information.
- Work independently or as part of a team with minimal supervision.
- Support the planning and implementation of retrofit, modification, and conversion programmes, and train other staff where qualified.
- Provide technical support for trials activities, including equipment failure diagnosis and LRU removal/replacement.
- Perform or assist with 'off-site' planned and on-condition maintenance for CR3 platforms.
- Offer field support assistance to trials facilities, units on exercises, and firing camps.
- Assist with the installation, commissioning, and acceptance of RBSL products into service.
- Identify training deficiencies within user units, propose cost-saving measures, and suggest improvements to enhance the maintenance and repair (R&M) of RBSL products.
Requirements
As an FSR, your skills and qualifications should ideally include:
- A formally qualified Electronic/electrical background or equivalent.
- Instructor/Teaching qualification.
- MOD or Military (REME) experience.
- The ability to read and interpret circuit diagrams is essential.
- Competence with L1 & L2 maintenance tasks as a minimum.
- A UK MOD ‘SC’ security clearance is required (RBSL will sponsor applications if you do not currently hold SC). Applicants must declare any known concerns regarding their ability to obtain security clearance.
- Strong communication skills and the ability to transfer knowledge effectively.
- Demonstrated attention to detail and a continuous improvement mind-set.
Desirable Qualifications
- Formally qualified electronic/electrical Gun Control Equipment and Heavy vehicle systems background.
- Experience with Turret, Gun Control Equipment, and Vehicle Hull & Sub-system installations and fault-finding.
- CR2/Heavy electronic/electrical expertise.
- Tracked vehicle license (H Licence).
- IOSH working safely accreditation.
What We Offer
RBSL is committed to being an employer of choice, fostering a culture of support for career development. We offer:
- Competitive salaries reviewed annually against market rates.
- An annual bonus incentive scheme.
- A 37-hour working week over 4.5 days.
- Employer pension contributions up to 10%.
- Life assurance cover.
- 5 weeks of holiday plus bank holidays, with a holiday purchase scheme.
- A health cash plan.
- Salary sacrifice benefits, including cycle to work and electric vehicle schemes.
- Access to high street and gym discounts and cashback.
- Long Service rewards with additional holiday.
- Enhanced maternity and paternity benefits.
Significant amounts of travel are expected for this role to various locations around the UK and abroad, including civilian and military test sites.