Senior System Specialist
// Role Summary
Join QinetiQ as a Senior Systems Specialist in Farnborough, leading the management and enhancement of the SAP SuccessFactors platform to empower and protect lives through cutting-edge defence technology.
// Key Responsibilities
- Provide expert leadership and technical support for QinetiQ's SAP SuccessFactors platform.
- Manage system design, integration, security, governance, and continuous improvement initiatives.
- Collaborate with stakeholders across geographies to deliver high-quality IT services.
- Drive operational excellence and enhance user experience through strategic insight and mentoring.
- Role requires eligibility for SC clearance as a minimum.
// Role Specification
About the Role
As a Senior Systems Specialist at QinetiQ's Farnborough site, you will provide expert-level support and leadership in the management of QinetiQ’s SAP SuccessFactors platform. Operating within Enterprise Digital Services, this role is accountable for ensuring the system is secure, resilient, and aligned with evolving business needs.
Day-to-day, you’ll lead on system design, integration, and service improvement initiatives, working closely with stakeholders across geographies to deliver high-quality outcomes. By combining deep technical expertise with strategic insight and mentoring capabilities, the role drives operational excellence, enhances user experience, and contributes to the continuous evolution of corporate IT services.
Key Responsibilities
- Provide technical leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems, shaping system strategy, supporting the HR technology roadmap, and ensuring alignment with business objectives.
- Manage SuccessFactors system configuration, security, governance, and compliance, including role-based access controls, change management, audit readiness, data protection, and adherence to organisational policies and best practices.
- Lead system support, incident resolution, and service delivery, acting as an escalation point for complex issues, coordinating with stakeholders, and ensuring system availability, performance, and service excellence.
- Oversee integrations, data management, and system lifecycle activities, including data migration, validation, reconciliation, platform upgrades, releases, enhancements, and continuous optimisation.
- Collaborate with business stakeholders, vendors, and third-party partners to define requirements, implement solutions, manage platform roadmaps, support projects, and identify opportunities for innovation and process improvement.
- Drive continuous improvement, documentation, testing, and knowledge sharing, maintaining high-quality system documentation, leading testing activities, providing user training and mentoring, and enhancing operational efficiency and user experience.
Essential Experience
- Extensive knowledge of SuccessFactors and the wider SAP product and systems landscape supporting multiple modules.
- Strong experience configuring, supporting, integrating, and optimising SuccessFactors modules.
- Strategic technical leadership with a proven ability to shape system roadmaps, lead design and enhancement initiatives, and align technology solutions with business objectives across complex, multi-site organisations.
- Strong governance, security, and service management knowledge, including access controls, compliance, audit requirements, incident, change, and problem management, and adherence to regulatory standards such as GDPR and ISO 27001.
- Excellent stakeholder, vendor, and communication skills, able to influence senior leaders, collaborate across technical and business teams, manage third-party providers, and translate technical concepts into business outcomes.
- Results-driven and continuous improvement focused, with strong analytical, documentation, mentoring, and problem-solving capabilities, driving system performance, user adoption, operational efficiency, and team development.
Essential Qualifications
- A technical degree in a related field (e.g., Computer Science, Engineering, Maths) or equivalent professional experience.
About the Location
This role is 37 hours per week based at our Farnborough site with a minimum average site attendance of three days per week. Our Farnborough site is a state-of-the-art facility featuring high-energy laser technologies, a unique 5m pressurised wind tunnel, and significant research and development projects, making it a hub of creativity, research, and innovation.
Clearance Requirements
All applicants for this role must be eligible for SC clearance, as a minimum.
Why Join QinetiQ?
Join QinetiQ during an exciting growth phase and contribute to innovative defence technology. We offer a unique, collaborative, and inclusive working environment where diverse perspectives drive problem-solving and innovation. We are committed to building a workplace where everyone feels valued and supported, and we encourage applications from all candidates.
Benefits
- Matched contribution pension scheme with life assurance.
- Generous holiday allowance with the option to purchase additional days.
- Options for Health Cash Plan, Private Medical Insurance, and Dental Insurance.
- Employee discount portal offering savings on Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets, and more.
- Support for the Armed Forces community, honouring the Armed Forces Covenant and maintaining Gold Award standard in the Defence Employer Recognition Scheme.
- Volunteering opportunities to support charities and local communities.