Senior Client Manager - London

About QinetiQ and the Role

Are you ready to be part of the future? At QinetiQ, we are creating tomorrow through cutting-edge defence technology and ground-breaking innovations to empower and protect lives. Join us as a Senior Client Manager at our London site, where you will collaborate with brilliant minds and work with advanced technology.

The Senior Client Manager Role

As a Senior Client Manager, you will be at the forefront of the UK's most critical National Security challenges, enabling organisations to adopt technologies that enhance operational effectiveness and mission success. You will have the opportunity to influence strategy, shape major programmes, and collaborate with experts to solve complex national problems.

Key Responsibilities

• Own strategic customer relationships and cultivate trusted partnerships with senior operational, technical, and commercial stakeholders, establishing yourself as the go-to technology partner.
• Shape future strategies by understanding customer long-term objectives, operational challenges, and investment priorities, influencing future capability development and positioning QinetiQ for emerging opportunities.
• Drive business growth by identifying, shaping, and maturing high-value opportunities, ensuring alignment between customer priorities and QinetiQ’s technical capabilities.
• Ensure delivery excellence by overseeing a complex portfolio of programmes, proactively identifying risks, removing obstacles, and guaranteeing exceptional customer outcomes throughout the project lifecycle.
• Act as a strategic connector, bridging the gap between customers and QinetiQ, ensuring commercial, technical, operational, and delivery teams are unified behind a single customer strategy.

Essential Experience

• Significant experience working within the UK National Security community.
• Strong knowledge of Operational Technology, Cyber, or related digital capability areas.
• A proven track record of building trusted relationships with senior stakeholders to achieve strategic objectives.
• Experience in leading complex programmes, strategic accounts, or major customer portfolios.
• Excellent commercial acumen with the ability to balance customer satisfaction and business growth.
• Confidence in influencing senior decision-makers, both internally and externally, within complex and ambiguous environments.

Qualifications and Additional Information

We value diverse backgrounds and experiences. If you demonstrate the required experience and a willingness to learn, we encourage you to apply.

This role is based in our London office, working 37 hours per week, with a minimum of three days per week on-site. Travel to other QinetiQ and customer sites is expected.

All applicants must hold or be eligible for eDV clearance.

About QinetiQ

QinetiQ operates state-of-the-art facilities across the UK, focusing on defence, security, and technology innovation. We conduct extensive research, testing, and development to support military and civilian applications, advancing technology and national security.

Why Join QinetiQ?

Join us during an exciting period of growth as we expand into new global markets. Our success is driven by innovation and the courage to tackle complex challenges. Experience a unique, collaborative environment where diverse teams work together to solve problems. We foster an inclusive culture where you can be authentic, feel valued, and reach your full potential.

Benefits

• Matched contribution pension scheme with life assurance.
• Generous holiday allowance with the option to purchase additional days.
• Options for Health Cash Plan, Private Medical Insurance, and Dental Insurance.
• Employee discount portal offering savings on various goods and services.
• Support for the Armed Forces community, including Gold Award recognition.
• Volunteering opportunities with charities and the local community.